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Most definition of management include the phrase ”getting things done through other people”
For example
Barack Obama talks about improving health care, but he probably won’t spend much time in a hospital in the next few months; he just makes sure that the work gets done.
Most managers often people confuse delegation with organisation so here is a simple guide:
Organisation:- means organising people and things to get the job in hand done. At the lowest level, it could be a frontline supervisor organising staff breaks so that the office is staffed.
Of course organising lunch breaks isn’t a good use of team leader/management time and so the key is to delegate some management functions. In this case, to spend time making sure that staff can arrange their own lunch covers AND make sure cover is constant.
Delegation: – means that a manager can ask a lower member staff member to do part of the managers’ job without pay or even wider recognition.
So in the Barack Obama example; he will remain responsible (to the American people) but he has delegated the task of improving health care to people lower down in his organisational team.
Delegating successfully is an essential skill for managers to master:
Firstly, you must trust the person you are delegating to do the task. This is not only for you to trust them not to foul up on the job but to keep you posted as to progress.If you ask them to look at some online training, you must be able to trust that they haven’t been messing around on facebook or twitter instead.
And they must trust you as well.
Secondly, there are likely to be issues of skill level and training. No one would expect an untrained person to carry out a skilled task (you need to take into account safety considerations etc.You must not to ask them to do a task you couldn’t or wouldn’t be able to do.
Thirdly, there is the art of selecting the right person.
Not everyone is able or willing to do more than what is on their job description. A ‘jobs worth’ mentality can prevent some people from even entertaining the idea!
The good news is that if you learn how to to delegate successfully and find staff members to trust, it will feel like you have grown a spare pair of hands. Things get done without you necessarily asking.
From the individuals point of view, learning new skills and improving is a good way to prepare for a promotion or career move.
So either way learning to delegate (or at least knowing the difference between delegation and organisation) is an essential management skill to learn.
